Dimitri Frias

- Oversee daily club operations in conjunction with the GM.

- Assist the GM in developing and implementing long-term (strategic) and annual (business) plans, operating reports, forecasts, and budgets.

- Approve budgets, staffing, and general operating procedures, and plans for facilities, both maintenance and repair.

- Monitor the budget and cost control procedures to direct corrective actions as necessary to help assure that budget goals are attained.

- Function as an administrative link between departments to ensure consistency. Lead, motivate, and appraise performance of the team to ensure superior service.

- Oversee training and professional development programs for himself and club employees.

- Interact and maintain contact with members, guests, and employees by answering questions, solving problems, overseeing services, and cleanliness to assure maximum satisfaction.

- Assist in the planning of facility improvements, remodeling, construction, and repair, and interact with others.

- Applicable club committees for this purpose.

- Participate in ongoing facility inspections throughout the club to ensure that cleanliness, maintenance, safety, and other standards are consistently attained.

- Attend management and employee meetings as scheduled.

- Recommend new ways to enhance the MOC experience. Serve as a club representative within the community. Maintain relationships with vendors of the club.

- Monitors labor: evaluates scheduled and actual labor hours and costs, researches new products, and develops an analysis of their costs and benefits.

- Works with Human Resources to develop long-term workforce needs for the Club, management, and operation of the employee dormitory.

• Supervised daily operations to ensure efficiency and compliance with safety standards.
• Coordinated schedules and logistics to optimize workflow across departments.
• Conducted regular inspections to maintain quality control of products and services.
• Facilitated communication between management and staff to address concerns promptly.
• Monitored inventory levels and coordinated with suppliers for timely replenishment.
• Directed and supervised a team of 15 employees in daily operations.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Monitored employee productivity to provide constructive feedback and coaching.
• Provide quality service for members and guests regularly

• Prepared and cooked a variety of menu items in fast-paced environment.
• Maintained cleanliness and organization of kitchen stations and work areas.
• Monitored food safety standards and proper handling of ingredients.
• Assisted in managing inventory by tracking supplies and placing orders as needed.
• Customized dishes based on member preferences and dietary restrictions.
• Trained new staff on kitchen procedures and equipment usage effectively.
• Stocked refrigerators with meats, cheeses and condiments for use in preparing short order meals.
• Maintained cleanliness of work areas by sweeping and mopping floors; washing walls; cleaning shelves, tables and equipment.

• Assisted members with inquiries and provided exceptional customer service.
• Maintained cleanliness and organization in various club areas.
• Supported team members during busy shifts, fostering collaboration and efficiency.
• Engaged with members to create a welcoming atmosphere throughout the club.

• Engaged in discussions with peers, fostering communication and interpersonal skills.
• Filing client documents for the organization
• Answering phones
• Delivering documents and deeds to the courts to meet deadlines
• Debt collection for clients