Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Caisey

Sandy's

Summary

Driven by a commitment to excellence and a proven track record of leadership, I excelled at Southampton Princess Hotel by enhancing guest satisfaction and team performance. Skilled in conflict resolution and time management, I consistently delivered results, showcasing reliability and a strong work ethic. My approach has significantly contributed to achieving and surpassing objectives, demonstrating my ability to thrive in dynamic environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

34
34
years of professional experience

Work History

Department of Corrections

Sandy's
01.2007 - Current

Mid-Atlantic Wellness Institute

Devonshire
03.1997 - 01.2023

Housekeeping Room Attendant

Southampton Princess Hotel
04.1990 - 09.1997
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Education

Associate of Arts - Criminology

Bermuda College
Bermuda
05.2018

Skills

Leadership
Always take pride in presenting myself professionally Setting an example to others; encouraging and motivating my peers and inmates to elevate and seek out knowledge to enhance their skill sets resulting in greater self confidence and performance

People Management
Effectively scheduling time rota, problem solving-solution orientated approach, strategically delegating work responsibilities, enforcing and supporting policies and procedures in accordance with the departments mission, ensuring the safety of my peers and inmates, highly adaptive to changes and escalating situations with a level head, resolving conflicts and effectively communicating clear instructions to minimize risk

Resolving conflict has been a crucial skill that has greatly contributed to my success in various aspects of my liferesolving conflict has helped me to improve my communication skills, enhance my problem-solving abilities, and develop a greater sense of empathy and understanding towards others Overall, the ability to navigate and resolve conflicts has been instrumental in my personal and professional growth, allowing me to overcome challenges, build trust, and achieve successful outcomes in various situation

Dedication and teamwork have played an essential role in helping me demonstrate my commitment to achieving my goals By staying dedicated to my tasks and working cohesively with my team, I have been able to showcase my determination and drive to succeed Through effective communication and collaboration, we have been able to overcome challenges and accomplish our objectives together These qualities have not only helped me to showcase my commitment to my work but have also allowed me to demonstrate my strong work ethic and ability to work well with others

Time Management: I believe that managing my time effectively is crucial for success in both my personal and professional life By prioritizing tasks and creating a schedule, I am able to achieve my goals in a timely manner I believe that time management allows me to balance my responsibilities, reduce stress, and improve my productivity

Reliability: I take great pride in knowing that I am a very reliable person, as it indicates a sense of trustworthiness and dependability make it a point to be someone that others can count on, because I know that my reliability is a quality that defines me as a person

Self Motivation: I am a very motivated person who thrives on setting targets and working diligently to accomplish them My self-motivation fuels my ambition and inspires me to constantly improve and grow, making me steadfast in my pursuit of personal and professional fulfillment

Timeline

Department of Corrections

Sandy's
01.2007 - Current

Mid-Atlantic Wellness Institute

Devonshire
03.1997 - 01.2023

Housekeeping Room Attendant

Southampton Princess Hotel
04.1990 - 09.1997

Associate of Arts - Criminology

Bermuda College
Diana Caisey