Denelle Saunders
Devonshire,Bermuda
Summary
Solution-focused Systems Analyst known for high productivity and efficient task completion. Possess specialized skills in data analysis, system design, and project management. Excel in problem-solving, teamwork, and communication, ensuring seamless integration of new systems and technologies into existing infrastructure. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
25
25
years of professional experience
Work History
Supply Chain Systems Analyst
Bermuda Hospitals Board
05.2010 - Current
- Provided support for end users in troubleshooting system issues.
- Designed, developed, tested, documented, and maintained new applications and software components.
- Trained staff and users to work with computer systems and programs.
- Maintained accurate and up-to-date inventory records.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Organized regular cycle counts to identify any potential issues early on.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
- Identified obsolete or slow moving items for disposal or sale at discounted prices.
- Provided support during internal audits related to material management processes.
- Participated in physical inventory counts to keep information accurate and current.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Monitored database system to prepare and deliver customer orders on time.
- Utilized inventory management software for tracking and reporting purposes.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Coordinated logistics for inventory movement between locations.
- Participated in the selection and implementation of new inventory management technology.
- Trained new employees on inventory management practices and procedures.
- Coordinated, monitored and maintained the inventory management system for all materials.
- Monitored inventories at multiple locations; reconciling discrepancies between physical counts and computerized records.
- Developed reports detailing inventory costs, usage trends and other relevant information related to materials management activities.
- Generated purchase orders based on approved requisitions while verifying pricing and quantity discounts are applied correctly.
- Performed data entry tasks into various computer systems accurately and promptly.
Receptionist/Clerk
Department of Corrections
11.2009 - 05.2010
- Answered incoming calls, transferred calls to appropriate personnel, and took messages.
- Scheduled appointments for clients with appropriate staff members.
- Managed office supplies inventory and placed orders when necessary.
- Inputted customer information into a database system in an accurate manner.
- Maintained filing systems and organized important documents for easy access.
- Performed data entry tasks accurately and efficiently.
- Handled cash payments from customers in accordance with company procedures.
- Processed incoming mail on a daily basis and distributed it accordingly.
- Monitored visitor logbooks to ensure that only authorized personnel enter the premises.
- Updated the reception desk schedule regularly according to changes in staffing requirements.
- Provided assistance to co-workers when necessary while adhering to safety guidelines.
- Pulled and organized requested documentation.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
Convention Accountant
Rosemont Tucker's Point Hotel
09.2009 - 04.2010
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Provided guidance and support to other departments regarding accounting policies, procedures, and regulations.
- Monitored cash flows and prepared weekly cash projections.
- Researched complex transactions and identified potential issues.
- Posted financial data in Excel spreadsheets and managed inventory.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Wrote reports, authored papers and organized supporting documentation.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Delivered superior level of customer service to small business clients.
- Minimized internal accounting department backlogs by updating accounts and generating reports.
- Mitigated annual audit risks and developed final certification reports for small businesses.
Accountant Clerk
Fairmont Southampton Princess
01.2008 - 09.2009
- Performed bank reconciliations, maintained general ledger accounts and prepared financial statements.
- Managed all accounting operations including billing, collections, accounts payable and receivable and payroll processing.
- Processed customer invoices accurately and timely according to established procedures.
- Reconciled intercompany transactions on a monthly basis to ensure proper recording of balances between entities within the company structure.
- Provided support in auditing activities by producing requested documents in a timely manner.
- Ensured accuracy of financial information through regular reviews of account details.
- Responded promptly to inquiries from management regarding financial results or special reporting requests.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Checked figures and postings for correct entry and proper codes.
- Produced reliable reports by checking financial statements for accuracy.
- Coded invoices to maintain organized and accurate records.
- Conducted inventory counts and reconciliations to maintain accurate stock levels.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Receptionist
Port Royal Golf Course
05.2007 - 12.2007
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed payments and updated accounts to reflect balance changes.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Reception Manager
Dockyard Marina Company limited
09.1999 - 05.2007
- Assisted in recruiting, training and evaluating of reception team members.
- Monitored inventory levels of office supplies and placed orders as needed.
- Resolved customer complaints in a timely manner to maintain high quality customer service standards.
- Processed payments from customers in accordance with established policies.
- Ensured that all relevant documents were filed correctly in an organized system.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Maintained customer accounts by recording account information, reconciling discrepancies.
- Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
- Prepared bills, invoices, and bank deposits as needed.
- Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Ensured efficient and cost-effective distribution of goods by managing inventory, personnel, and resources.
- Coordinated with vendors to ensure timely delivery of products at competitive prices.
- Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
- Assigned tasks to workers based on their skill sets and monitored their performance levels.
- Resolved conflicts between customers, suppliers, vendors, and employees in a professional manner.
- Implemented new technologies for tracking shipments such as radio frequency identification systems.
- Maintained accurate records of vessel arrivals and departures from the dock.
- Coordinated docking schedules for commercial vessels with Port Authority personnel.
- Ensured that all necessary paperwork was completed accurately prior to vessel departure from the dock.
- Managed employees, vendors, and outside contractors to perform operational functions and proper handling of equipment.
- Assisted in preparing dock, securing ships and unloading cargo with dock workers.
- Coordinated work schedules for drydocking, painting, cleaning and repairing vessels.
- Secured purchase and sales contracts for slip rentals, electricity usage, concession supplies and fuel sales.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Monitored stock levels to ensure availability of products.
- Developed and implemented effective inventory control systems.
- Created reports on inventory activity, shortages, overages..
- Managed purchase orders with vendors to maintain optimal stock levels.
- Utilized barcode scanners to quickly update inventories in the system.
- Participated in physical inventory counts to keep information accurate and current.
- Coordinated inventory, stocking and ordering.
- Configured and maintained system hardware, software and network components.
- Implemented new software applications in accordance with established protocols.
- Maintained existing code by making modifications as needed.
Hotel Front Desk Agent
Pompano Beach Club
05.2003 - 11.2006
- Greeted guests upon arrival, answered questions and provided information about the hotel.
- Processed payments for room charges, incidentals, taxes and other fees.
- Managed check-ins and check-outs in a timely manner.
- Performed cashiering duties such as taking payments, issuing receipts and balancing daily transactions.
- Kept records of guest interactions, comments or complaints in order to improve service quality.
- Updated computer system with guest information including contact details, payment methods and any special requests.
- Maintained smooth operations by correctly assigning rooms and coordinating guest check-ins and check-outs.
- Handled high volume of phone calls and routed to proper guest or internal department.
- Posted room charges for food, liquor and telephone calls based on individual customer actions.
- Drafted guest invoices and posted charges to individual accounts.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Education
High School Diploma -
The Berkeley Institute
06-1993
Supervisor -
Community Education Programme
Skills
- Systems deployment
- Data Warehousing
- Application support
- Mobile Application Development
- Discrepancy Resolution
- Requisition management
- Inventory Reconciliation
- Inventory Control
- Discrepancy Investigation
- Database Management
- Attention to Detail
- Teamwork and Collaboration
- Data Analysis
- Data inputting
- Month-end reports
- Staff Management
- Month-end closing
- Order Processing
- Problem-Solving
- Time Management
- Inventory Management
- Warehouse Management
- Recruitment and hiring
- System updates
- Documentation And Reporting
- Fiscal reporting
- Business operations support
- Data entry proficiency
- Month-end closing procedures
- Research and due diligence
- Records organization and review
- End-user support
- Customer Support
- Network Administration
- System Administration
- Mobile Device Management
Timeline
Supply Chain Systems Analyst
Bermuda Hospitals Board
05.2010 - Current
Receptionist/Clerk
Department of Corrections
11.2009 - 05.2010
Convention Accountant
Rosemont Tucker's Point Hotel
09.2009 - 04.2010
Accountant Clerk
Fairmont Southampton Princess
01.2008 - 09.2009
Receptionist
Port Royal Golf Course
05.2007 - 12.2007
Hotel Front Desk Agent
Pompano Beach Club
05.2003 - 11.2006
Reception Manager
Dockyard Marina Company limited
09.1999 - 05.2007
High School Diploma -
The Berkeley Institute
Supervisor -
Community Education Programme
Similar Profiles
PAULINE ANN CASTROPAULINE ANN CASTRO
REGISTERED NURSE at BERMUDA HOSPITALS BOARDREGISTERED NURSE at BERMUDA HOSPITALS BOARD
Lashuna Smith BSc RNLashuna Smith BSc RN
Registered Nurse, Medical-Surgical Unit at Bermuda Hospitals BoardRegistered Nurse, Medical-Surgical Unit at Bermuda Hospitals Board
EUTHALYN MCFARLANEEUTHALYN MCFARLANE
Certified in IV Insertion and Phlebotomy at Bermuda Hospitals BoardCertified in IV Insertion and Phlebotomy at Bermuda Hospitals Board