Darlene Young
Pembroke
Summary
Excellent Pensions Distributions Administrator at Argus, recognized for a friendly demeanor and exceptional teamwork. Proven ability to adapt quickly and provide outstanding customer service, ensuring client satisfaction. Dependable and responsible, with strong computer skills that enhance operational efficiency. Committed to fostering a collaborative environment and supporting team success.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Pensions - Distribrutions Adminstrator
Argus
05.2012 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Life Insurance Administrator
Argus
05.1990 - 04.2012
- Collaborated with sales team to develop customized insurance solutions for clients, resulting in increased policy sales.
- Improved customer satisfaction by efficiently processing insurance claims and addressing inquiries.
- Balanced workload effectively between daily tasks such as correspondence handling, report generation, invoicing support and data entry-ensuring timely completion of all responsibilities.
- Created and distributed insurance and policy certifications.
- Interacted with clients to assist with insurance needs.
- Partnered with controller to facilitate insurance audits.
- Prepared applications, documents and data to renew insurance policies.
- Managed and maintained accurate records for a portfolio of over 200 clients, ensuring timely renewals and updates.
- Posted payments to accounts and maintained records.
- Processed and recorded new policies and claims.
Education
Bookkeeping
Bermuda College
Devonshire Bermuda05-1977
High School Diploma -
St. George's Secondary
St. George's, Bermuda06-1975
Skills
- Customer service
- Friendly, positive attitude
- Dependable and responsible
- Excellent communication
Certification
- Associates in Customer Service
- General Insurance Certificate
Timeline
Pensions - Distribrutions Adminstrator
Argus
05.2012 - 08.2024
Life Insurance Administrator
Argus
05.1990 - 04.2012
Bookkeeping
Bermuda College
High School Diploma -
St. George's Secondary
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