Damjan Damjanoski
General Manager - Restaurants & Beverage Operation
Hamilton,Bermuda
Summary
Over 15 years of international experience in hospitality, specializing in food and beverage management across five-star and six-star properties, resorts, hotels, and cruise lines. Proven track record as a General Manager, implementing strategic initiatives that enhance profitability and sales. Recognized for excellence in operations and customer service, with a strong focus on team motivation, training, and development in competitive environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager - Restaurants & Beverage Operations
Take Five L.T.D.
Hamilton, Bermuda
11.2019 - Current
- Forecasted, planned, and controlled food and beverage ordering for restaurants and bars.
- Oversaw scheduling and payroll management, tracking employee hours and payroll adjustments.
- Developed and created menus to enhance dining experiences.
- Checked food and beverage supplies, placed orders, and tracked shipments for vendor relations.
- Ensured adherence to food, health, and safety standards across all operations.
- Managed hiring, training, and oversight of staff members to maintain service quality.
- Supervised operations across all bars and restaurants to ensure consistent quality.
Asst. Food & Beverage Director
Regent Seven Seas Cruises
11.2018 - 10.2019
- Monitored and evaluated food, beverage, and service offerings to ensure customer satisfaction.
- Oversaw inventory management for food, liquor, beer, and wine across all restaurants.
- Managed scheduling and payroll, tracking employee hours, adjustments, sick days, and vacation requests.
- Trained new and existing employees on restaurant procedures and product knowledge.
- Maintained onboarding processes through probation reports and performance evaluations.
- Implemented policies to support ongoing operational efficiency in restaurants.
- Ensured compliance with sanitation and safety regulations to uphold health standards.
- Coordinated maintenance and repair of equipment to meet health and safety requirements.
Beverage Operation Manager
Genting Dream Cruises
05.2016 - 09.2018
- Supervised staffing levels to exceed guest expectations and operational goals.
- Established training plans to ensure employee understanding of expectations and performance parameters.
- Planned and created cocktail and spirit menus, updating regularly for variety.
- Managed beverage control, including perpetual inventory and month-end assessments.
- Oversaw bar staff hiring, training, and management to maintain high service standards.
Asst. Bar Manager
Atlantis The Palm Hotel
Dubai, U.A.E.
08.2015 - 04.2016
- Planned and developed an extensive wine list, cocktail menu, and spirit selections.
- Executed beverage control measures, including perpetual inventory and cost management.
- Managed stock levels for optimal operations by placing orders for alcoholic and non-alcoholic beverages.
- Monitored compliance with liquor control policies and procedures to ensure regulatory adherence.
Asst. Lounge & Bar Manager
Karma Kafe and Restaurant by Buddha Bar
Dubai, U.A.E.
05.2014 - 07.2015
- Facilitated bar and lounge operations during Restaurant Manager/General Manager absence.
- Welcomed guests promptly and ensured efficient order taking.
- Adhered to operational standards to enhance guest service quality.
- Managed, motivated, and trained team members to achieve excellence.
- Led by example to inspire and energize the team.
- Oversaw daily activities to maintain high service levels in bar operations.
- Implemented best practices for guest satisfaction and team performance.
- Coordinated staff schedules to optimize coverage and service efficiency.
Sommelier
Seabourn Cruise Line
08.2012 - 04.2014
- Supervised up to 20 waiters, ensuring efficient service for 400 guests.
- Trained team on serving techniques, presentation skills, and wine knowledge.
- Prepared daily menus and provided recommendations to enhance guest experience.
- Managed inventory and handled charging processes using Micros system.
- Conducted regular team meetings to discuss performance and operational improvements.
Head Bartender
The Ritz Carlton Hotel
Doha, Qatar
01.2011 - 01.2012
- Designed and produced cocktail menu for Lobby lounge, showcasing mixology expertise.
- Conducted monthly inventory to ensure optimal stock levels and minimize waste.
- Managed cash flow and administrative tasks to maintain financial accuracy.
- Coordinated banqueting operations, including setting and logistics for VIP events in remote locations.
Education
Hospitality & Tourism Managemant -
Florida Atlantic University
Florida, U.S.A.01.2020
Bank Managament -
First private European University of Macedonia
Skopje, Macedonia01.2009
Electrician - Electronic engineer -
Vlado Tasevski High School
Skopje, Macedonia01.2004
Skills
- Communication skills
- Leadership
- Restaurant management systems
- Point of sale (POS)
- Creativity
- Problem solving
- Team collaboration
- Adaptability
- Menu development
- Inventory management
- Food safety compliance
- Payroll administration
Certification
- WSET Level 2 Award in Wines and Spirits
- Supervisory Excellence Certificate
- Crowd Management (CMAT) Certificate
- Certificate of Personal Nominated to assist passengers in emergency situations (PAIE)
- ABM Certified (Associations of bartenders Macedonia)
- IBA Certified (International Bar Association)
- Award in HACCP Awareness Program
- Award in Basic Food Hygiene
Hobbies and Interests
- Traveling
- Sports
- Photography
Languages
- Macedonian, Full Professional Proficiency
- Polish, Full Professional Proficiency
- English, Full Professional Proficiency
- Serbian, Full Professional Proficiency
References
References available upon request.
Timeline
General Manager - Restaurants & Beverage Operations
Take Five L.T.D.
11.2019 - Current
Asst. Food & Beverage Director
Regent Seven Seas Cruises
11.2018 - 10.2019
Beverage Operation Manager
Genting Dream Cruises
05.2016 - 09.2018
Asst. Bar Manager
Atlantis The Palm Hotel
08.2015 - 04.2016
Asst. Lounge & Bar Manager
Karma Kafe and Restaurant by Buddha Bar
05.2014 - 07.2015
Sommelier
Seabourn Cruise Line
08.2012 - 04.2014
Head Bartender
The Ritz Carlton Hotel
01.2011 - 01.2012
Hospitality & Tourism Managemant -
Florida Atlantic University
Bank Managament -
First private European University of Macedonia
Electrician - Electronic engineer -
Vlado Tasevski High School
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