CYMONE WELLER
Hamilton Parish
Summary
A diversely experienced professional with the capacity to deal simultaneously with a number of rapidly changing and competing priorities; resilient and capable of managing multiple tasks simultaneously whilst maintaining emphasis on exceptional delivery of service standards; now looking to apply excellent knowledge and wide-ranging skills in order to achieve, excel and evolve in a challenging and fulfilling role.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Mystiques
Hamilton, Bermuda
09.2021 - Current
- Greet customers with a positive attitude
- Assist with any questions or concerns about items in the shop
- Efficiently work during busy/peak periods to ensure customer demands are met whilst balancing business needs
Manager / Host
Evolve
Hamilton, Bermuda
07.2024 - 01.2025
- Oversee daily bar and restaurant operations
- Manage inventory and order supplies (food, beverages, and bar stock)
- Recruit, train, and schedule bartenders, servers, cooks, and support staffManage reservations and walk-ins efficientlyCreate a welcoming and enjoyable atmosphere
MANAGER | PART-TIME
Lounge 107
Wolverhampton, UK
05.2015 - 11.2019
- Assisted with customer queries
- Managed the bar operations efficiently
- Greeted customers in a friendly manner
- Coordinated all events hosted at the Lounge
- Ensured stock was always replenished and at correct inventory levels
- Assisted in the financial duties; ensured float was accurate, balanced at the end of the day
HEAD BARTENDER | PART-TIME
Bulli Social Bar and Restaurant
Hamilton, Bermuda
06.2019 - 09.2019
- Scheduled bar tenders
- Responsible for maintaining stock inventory
BARTENDER
Grotto Bay Beach Resort
Hamilton Parish, Bermuda
07.2010 - 11.2013
- Created an environment in which people felt welcome and comfortable
- Consistently delivered exceptional customer service in a demanding and challenging environment
- Interacted with guests, anticipated their needs and arrived at a satisfying outcome for each individual
- Managed efficient bar operations, ensuring adequate stock levels to deliver seamless services to guests
- Provided training and guidance to other staff members regarding guidelines, protocols and best practices
- Operated as a collaborative team member, inspiring those around with enthusiasm, optimism and willingness to support others
RECEPTIONIST | CLAIMS ADMINISTRATOR
Brifish American
Bermuda
07.2008 - 01.2010
- Maintained accurate client files
- Assisted with administrative tasks where required
- Printed and distributed cheques in accordance with company procedures
- Managed internal/external post and correspondence including items of a sensitive nature
- Reviewed and input health claims; prepared notification letters for overdue payment on accounts and processed payoff claims
- General day-to-day administrative operations; managed the switchboard/ reception and responded to email correspondence and telephone queries in a timely manner
CUSTOMER SERVICE ASSISTANT
Western Union
Bermuda
11.2007 - 06.2008
- Ensured correct cash flow amounts are left in fill at the end of each shift
- Quickly solved problems and found solutions in a calm and positive manner
- Assisted with sending and receiving of cash on a daily basis; verifying identification at all times
Education
GENERAL EDUCATION DIPLOMA -
Adult Educafion School
Bermuda01.2005
CERTIFICATE IN BUSINESS ADMINISTRATION - PART I -
Cranleigh School of Business
Bermuda01.2006
Skills
- Microsoft Office Applications
- Effective Communicator
- Adaptable to demanding environments
- Exemplary Customer Service Standards
- Ability to get the best out of every team member
- Excellent Administrative, Reception & Office Skills
- Ability to prioritize workload & meet strict deadlines
Summary Objective
A diversely experienced professional with the capacity to deal simultaneously with a number of rapidly changing and competing priorities; resilient and capable of managing multiple tasks simultaneously whilst maintaining emphasis on exceptional delivery of service standards; now looking to apply excellent knowledge and wide-ranging skills in order to achieve, excel and evolve in a challenging and fulfilling role.
Timeline
Manager / Host
Evolve
07.2024 - 01.2025
Assistant Manager
Mystiques
09.2021 - Current
HEAD BARTENDER | PART-TIME
Bulli Social Bar and Restaurant
06.2019 - 09.2019
MANAGER | PART-TIME
Lounge 107
05.2015 - 11.2019
BARTENDER
Grotto Bay Beach Resort
07.2010 - 11.2013
RECEPTIONIST | CLAIMS ADMINISTRATOR
Brifish American
07.2008 - 01.2010
CUSTOMER SERVICE ASSISTANT
Western Union
11.2007 - 06.2008
GENERAL EDUCATION DIPLOMA -
Adult Educafion School
CERTIFICATE IN BUSINESS ADMINISTRATION - PART I -
Cranleigh School of Business