Tammy Burrows
St. George’s
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
39
39
years of professional experience
Work History
Customs Officer
BDA GOVERNMENT / THE CUSTOMS DEPARTMENT
03.2004 - Current
- Efficiently managed the processing of Bermuda customs declarations for various goods including imports, exports, perishable and non-perishable items as well as adjustments to BCDS and E-BCDS through the Customs Automated Processing System (CAPS)
- Inspected traveler documents for immigration at various ports of entry, including the airport, Executive Jet Facility, Dockyard, and Ordnance Island. Ensured compliance with all regulations for travelers entering or leaving the country.
- Assisted in the inspection of cargo, baggage, and aircrafts for contraband, illegal drugs, currency, and other prohibited materials.
- Aided in the collection of travelers' customs duty payments as a cashier using CAPS and E1 System.
- Provided inward and outward Customs clearance for all vessels at the Yacht Reporting Centre
- Successfully passed the Senior Customs Officer Examination and assumed responsibilities as an Acting Senior Customs Officer
Trainee Customs Officer
BDA GOVERNMENT / H.M. CUSTOMS
03.2004 - 03.2006
- Completed comprehensive training in key aspects of the Customs Department over a two year period.
- Successfully completed and passed the Customs Officer Qualification Exam.
Loan Officer
BANK OF BERMUDA LTD
11.2000 - 03.2004
- Conducting interviews with both prospective and existing clients to facilitate the establishment of various credit facilities such as personal loans, consumer loans, mortgages, construction loans, home equity loans, overdrafts; ensuring the diversity of the loan portfolio.
- Ensured timely retrieval of funds for delinquent accounts
- Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
- Interacted with title companies, attorneys, surveyors and other third parties involved in the loan process.
- Created reports summarizing activities such as originations, denials and delinquencies.
Clerk
BANK OF BERMUDA LTD
12.1995 - 03.2004
- Performed general administrative duties for the Manager in the Loan Department, prepared information in support of the Manager and Lenders.
- Performed data entry tasks to update customer accounts records.
- Organized and maintained filing systems for confidential documents.
Bank Teller (Part-Time)
GIBBONS DEPOSIT COMPANY LTD/CAPITAL G. BANK LIMITED
12.1993 - 01.2004
- Managed cash transactions encompassing deposits, withdrawals, and cheque cashing on Saturdays.
- Processed wire transfers for customers both domestically and internationally.
- Delivered exceptional customer service to walk-in bank customers.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Completed end-of-day cash drawer reconciliation.
Head Clerk
BERMUDA COMMERCIAL BANK LTD
01.1986 - 01.1992
- Performed typewriting tasks, produced computer printouts, and managed opening and closing of accounts.
- Efficiently processed checkbooks and managed filing system.
- Provided assistance to customers with questions about their accounts, utilizing knowledge of ATM operations and Standing Order processes
- Started as a teller and advanced to the role of Head Cashier.
Cashier/Finance Secretary
BERMUDA HOUSING CORPORATION
08.1994
- Provided administrative support to the executive team, including handling faxes, internal distributions, scheduling meetings and managing calendars.
- Composed letters, memos, reports, presentations and other written correspondence as required by management staff.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Organized and updated records for office policies/procedures and employee matters and arranged and prepared board room meetings.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Head Cashier
BERMUDA COMMERCIAL BANK LTD
- Maintained proper reconciliation between cashier funds and cash account
- Performed cashier duties including cashing and preparing company payrolls, as well as balancing company deposit bags.
- Attained signatory role
Education
High School Diploma -
Whitney Institute
01.1984
Introduction To Travel (Hospitality)
Bermuda College - Stonington Campus
Skills
- Excellent Communication
- Time Management
- Adaptability and Flexibility
- Attention to Detail
- Professionalism
- Customs clearance
- Customer Relationship Management
- Data Entry Efficiency
Courses
- Microsoft Office ( Word, Excel, Powerpoint, Outlook)
- Bookkeeping
- Introduction to Travel
- The 7 Habits of Highly Effective People
Timeline
Customs Officer
BDA GOVERNMENT / THE CUSTOMS DEPARTMENT
03.2004 - Current
Trainee Customs Officer
BDA GOVERNMENT / H.M. CUSTOMS
03.2004 - 03.2006
Loan Officer
BANK OF BERMUDA LTD
11.2000 - 03.2004
Clerk
BANK OF BERMUDA LTD
12.1995 - 03.2004
Cashier/Finance Secretary
BERMUDA HOUSING CORPORATION
08.1994
Bank Teller (Part-Time)
GIBBONS DEPOSIT COMPANY LTD/CAPITAL G. BANK LIMITED
12.1993 - 01.2004
Head Clerk
BERMUDA COMMERCIAL BANK LTD
01.1986 - 01.1992
Head Cashier
BERMUDA COMMERCIAL BANK LTD
High School Diploma -
Whitney Institute
Introduction To Travel (Hospitality)
Bermuda College - Stonington Campus
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