Charmaine Saltus-Seymour

• Worked in close collaboration with team members to ensure customers received high-quality service.
• Upsold customers from shelf to premium brands to help boost sales.
• Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
• Resolved customer complaints in a professional manner.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Monitored bar inventory and promptly restocked low items before depletion.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Described drink flavors and taste profiles to customers to help with ordering decisions.

• Kept notes listing preferences and services provided to clients for quick reference.
• Evaluated client hair type, condition and desired outcome to determine ideal services.
• Ensured client satisfaction with the quality of service provided.
• Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
• Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
• Developed new styles and techniques.
• Massaged and treated scalp using hands, fingers or vibrating equipment.
• Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
• Provided consultations to discuss hairstyle options for clients.
• Shampooed, conditioned and blow-dried client's hair.
• Maintained accurate records of client's details including name, contact number, payment information.
• Developed relationships with regular clients by providing excellent customer service.

• Arranged bottles and glasses behind bar to make attractive displays.
• Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
• Poured wine, beer and cocktails for patrons.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Remained calm and poised during busy periods, promoting great customer service to guests.
• Worked in close collaboration with team members to ensure customers received high-quality service.

• Greeted customers and provided excellent customer service.
• Trained new bartenders on drink preparation and upselling techniques.
• Managed accurate bar tabs and processed cash and credit card transactions.
• Greeted guests with friendliness and professionalism.

• Helped clients get in and out of beds and wheelchairs.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Built strong and trusting rapport with clients and loved ones.
• Supported bathing, dressing and personal care needs.
• Managed inventory and supplies to ensure materials were available when needed.

• Demonstrated excellent customer service skills while interacting with clients throughout the entire process of their tattooing experience.
• Completed basic administrative work and managed household accounts.
• Received and processed customer payments.
• Created permanent tattoos using indelible, non-toxic ink.
• Researched different styles of tattoos online in order gain inspiration for design concepts.
• Followed standard infection control protocols to avoid illness or contamination.
• Worked front desk at times and helped book appointments.
• Developed custom tattoo designs for customers.
• Reported major concerns or deterioration in client's mental or physical condition to supervisor immediately.
• Demonstrated knowledge of different types of piercing techniques, anatomy, and healing processes.
• Assisted with customer requests and answered questions to improve satisfaction.
• Recognized by management for providing exceptional customer service.
• Completed routine maintenance and repair.

• Instructed children in eating, resting and restroom habits.
• Secured indoor and outdoor premises to protect children.
• Provided emotional support, guidance and care to all nursery children.
• Identified signs of emotional or developmental problems in children to alert parents or guardians.
• Encouraged positive behavior in a calm and consistent manner.
• Cared for children in institutional settings.
• Worked closely with other staff members in order to ensure that the needs of every child were met.
• Completed routine maintenance and repair.

• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
• Created signature beverages to increase revenue and patron loyalty.
• Maintained detailed inventory of bar supplies and stocked work areas.
• Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
• Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
• Coordinated with chefs on food pairings for cocktails or beer selections.
• Handled complaints and disputes from customers to promote customer satisfaction.

• Fast pace food and beverage serving, done with a positive attitude and professionalism
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Bussed tables as needed during peak hours.
• Developed positive relationships with regular customers through friendly conversation.
• Demonstrated knowledge of wine selection, pairings, vintages.

• During my time working at HorshoeBay beach I was very versatile due to my positive and hardworking aroma, many other job opportunities were given to me
• I started off cashiering and was offered a bartending job on the beach alongside that, Also hosted their parties when asked
• Built and maintained productive relationships with employees.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Carefully inspected identification of customers to verify age requirements for purchase of alcohol.

• My position and responsibilities included; making sure that all merchandise was fully stocked and in the correct location, assist all customers who had any questions about items or other services offered within the gas station as well as I had to be very social, polite as well as handle many customer concerns with professionalism
• Cleaned and prepared construction sites by removing debris and possible hazards.
• Assisted in setting up and taking down event equipment.
• Offered assistance to customers during store hours.

• During my time at Kim Kitas I was an apprentice for Barbara Ann Paynter
• My responsibilities were to wash her client's hair, and to observe her as she would style the customers hair
• At times I would help with extension and coloring applications, also assist with cleanups and customers concerns
• I would make sure the customers had everything they needed for their comfort
• Kept work stations clean and sanitized scissors, combs and other styling tools.
• Demonstrated an understanding of proper sanitation procedures when handling tools or working around chemicals.
• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Shaved, trimmed and shaped beards and mustaches.
• Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
• Evaluated client's hair and physical features to determine style and cut plans.
• Answered phone calls promptly in a professional manner while scheduling appointments.

Overall my experience at such a young age was an amazing start off to my career in cosmetology.