Chardor Baker

As a commercial coordinator, I am responsible for generating and managing group sales, holidays packages, corporate accounts, travel agent relationships with the company. I work directly under the VP of Business Development and Sales.

• Strengthened team and organization

As a customer service coordinator I was responsible for closing financial claims, making bookings for the staff, generating and inputting group sales and assisting with the Founders Club members.

• Responded to customer needs through competent customer service and prompt problem-solving.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Checking guest in and out
• Assisting with guest complaints and queries
• Booking dinners and other activities for guests
• Ensuring the guests are enjoying their stay with us by providing any services needed
• Ensuring all reports for the next day were run
• Making sure all room accounts were balanced for end of day
• Preparing the reports necessary for the next business day

• Managed office space and office equipment
• Managed telephone and email communication systems and maintained office supplies ordering office supplies with accuracy
• Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance Manager, and Broker
• Reported to Operations Manager and assisted shop and office personnel
• Managed office mail, payroll distribution, and the physical setting of the front office

• Managed front desk operations and customer interactions
• Answered phone calls, greeted clients, and handled all front desk responsibilities
• Managed front desk tasks for all rooms
• Arranged excursions, dinner and transport reservations
• Handled reservations and answered questions from interested patrons.

• Operated a business for several years before officially launching it this year.
• Enjoy organizing worry-free events for guests.
• Motivated by long-standing interest in advancing commercial success.
• Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.

• Maintained a successful seamstress business.
• Design and craft special request clothing pieces.
• Acquired initial knowledge in designing attire through family guidance.
• Aspire for future personal and professional growth.
• Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.