CARLITA CLARKE
8 Loyalty Estate,Sandys
Summary
Passionate about self expression, and seeing through the lenses of others. I am an extremely confident bubbly self-motivated but dedicated learner, currently a polished Salon Coordinator promoting many years' expertise in busy client-centered environments. Committed to quickly resolving issues and creating memorable customer experiences looking to use my knowledge and expertise in a growing company that will help further develop my skills inbeing the best that I can be.
Overview
12
12
years of professional experience
Work History
Salon Coordinator
Salon Pink
11.2019 - Current
- Oversee Front Desk Operations and Daily Salon Operations
- Assist with managing a team of assistants and stylists to ensure day to day tasks are carried out efficiently
- Inventory Management (Fullfilling orders and keeping check of daily stock)
- Attend to all guests (overseas and local) inquiries in person and via email
- Assist with content capturing for all social media platforms
- Assist with hiring new employees (Interviews, Offer letters, contracts)
- Implement new systems for efficient salon operations
- Operate a cash till/register
- Email Marketing
- Website management
Hairstylist
Changes Beauty Salon
04.2016 - 11.2019
- Performed professional haircare treatments and chemical services
- Managed my day to day column of clients
- Assist other stylist during down time
Cashier
The Supermart On Front Street
07.2012 - 12.2015
- Scanned customer groceries at checkout
- Managed daily transactions (cash, cheques, credit & debit Cards)
- Stocked shelves with inventory
Education
Management Certificate of Achievement -
The Learning Resources Network
08.2023
VRQ Level 2 - Beauty Threapy
London College of Beauty Threapy
04-2016
NVQ Level 2 & 3 - Hairdressing
Uxbridge College Hayes Campus
Hayes, UK07-2015
BSC -
Cedarbridge Academy
06-2013
Skills
- Excellent Customer Service
- Proficient in all Microsoft applications
- Excellent time management
- Works well with others and independently
- Receptive to feedback
- Effective communicator
- Telephone Etiquette
- Team Management
- Appointment Scheduling
- Customer interaction
- Exceptional organization
- Sales proficiency
- Building rapport
- Budgeting expertise
References
- Terry-Lynn Wolfee, 5056498
- Ms Bassett 5056498
Timeline
Salon Coordinator
Salon Pink
11.2019 - Current
Hairstylist
Changes Beauty Salon
04.2016 - 11.2019
Cashier
The Supermart On Front Street
07.2012 - 12.2015
Management Certificate of Achievement -
The Learning Resources Network
VRQ Level 2 - Beauty Threapy
London College of Beauty Threapy
NVQ Level 2 & 3 - Hairdressing
Uxbridge College Hayes Campus
BSC -
Cedarbridge Academy
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