Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cal-anne Curtis

Hamilton

Summary

Accomplished in enhancing security and customer satisfaction, my tenure at G.E.T as a Security Guard Officer highlights a proven track record in vigilance and courteous guest interactions. Skilled in responsible alcohol service and possessing strong multitasking abilities, I excel in fast-paced environments, consistently improving operational efficiency and safety protocols. Creative customer care professional dedicated to consistently.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Security Guard Officer

G.E.T
09.2023 - Current
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
  • Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
  • Increased overall site security through consistent adherence to established protocols and procedures.

Bartender

Blue Water Anglers
10.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.

Kitchen Aid / House Keeping

Westmeath Rest Home
06.2022 - 12.2024

Organized meals for patients on my floor

Met strict food gide lined aswell as allergies and special needs

Mantiened a clean a safe kitchen,

Health an safety training

Met with chefs to be made aware of all health and safety issues an meal plans

Sanitized and cleans rooms for all guest

Supervisor Womens Retail / Merchandiser

Marks&spener
11.2011 - 02.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Prepared all cash for tills aswell as accounts paper work for bank deposit

Education

General Studies -

Bermuda College
Paget Bermuda

Diploma Graduate - General Studies

Cedat Bridge Academy
Devonshire
09.1999

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Clear and effective communication
  • Patience and Tolerance
  • Outgoing Personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible Alcohol Service

Certification

  • TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
  • Food Handler's Card or Permit - Various State Health Departments.

Timeline

Security Guard Officer

G.E.T
09.2023 - Current

Kitchen Aid / House Keeping

Westmeath Rest Home
06.2022 - 12.2024

Bartender

Blue Water Anglers
10.2021 - Current

Supervisor Womens Retail / Merchandiser

Marks&spener
11.2011 - 02.2021

General Studies -

Bermuda College

Diploma Graduate - General Studies

Cedat Bridge Academy
Cal-anne Curtis