ASHLEY ALLEN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Fortress/Atlantic Medical
08.2023 - 10.2023
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Associate Operations
CLARIEN BANK
12.2021 - 05.2023
- Process standard teller transactions for customers, cashing cheques
- Process credit card payments, handling discrepancies, and investigations
- Handling change orders for commercial companies, and small businesses
- Assisted with the training of two new tellers ensuring that they received proper banking etiquette.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
Office Aide
SB CONSULTING
01.2018 - 01.2020
- Responsible for preparing Excel Spreadsheets
- Preparing Accounts Receivable Documents
- Customer Service with Human Resources.
Summer Intern
MEF Enterprises Limited
07.2016 - 08.2016
- Helped to organize employee payroll
- Assisted in human resources, accounting, and marketing.
Assistant Secretary
KING EDWARD MEMORIAL HOSPITAL ICU
09.2011 - 06.2013
- Responsible for answering the telephone and taking messages for the nurses
- Greeted patients and visitors / allowing them access to the unit
- Responsible for keeping a daily log of activities in ICU to ensure that a safe environment was maintained for patients and employees.
Education
Bachelor of Science - Business Administration And Management
Oakwood University
08.2021
Skills
- Leadership
- Information Technology
- Teamwork
- Administrative Duties
- Effective Communication
- Proficient in Microsoft Office Training and Development Data Analysis
- Time Management
- Customer Service
References
Available upon request.
Certification
- Microsf Training - [Timeframe]
Timeline
Administrative Assistant
Fortress/Atlantic Medical
08.2023 - 10.2023
Associate Operations
CLARIEN BANK
12.2021 - 05.2023
Office Aide
SB CONSULTING
01.2018 - 01.2020
Summer Intern
MEF Enterprises Limited
07.2016 - 08.2016
Assistant Secretary
KING EDWARD MEMORIAL HOSPITAL ICU
09.2011 - 06.2013
Bachelor of Science - Business Administration And Management
Oakwood University
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