Andre Simons

• Secured personal and company goods against robbery, vandalism and illegal entry.
• Monitored employee activities, confirming compliance with security regulations.
• Oversaw daily monitoring and patrolled buildings, grounds and work sites.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Helped streamline repair processes and update procedures for support action consistency.
• Configured hardware, devices and software to set up work stations for employees.

Warehouse hand

Forklift and storage

• Communicated with floor managers to determine merchandise placement.
• Transported goods between warehouse locations according to shipment and storage needs.
• Unloaded and stacked materials by raising and lowering lifting devices.

• Authored technical requirement documentation to suit business goals and technological limits.
• Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
• Configured hardware, devices and software to set up work stations for employees.
• Provided on-site support to systems ranging from MFP to Label Printers.
• Resolved issues with systems, hardware and telephones quickly and accurately.
• Helped streamline repair processes and update procedures for support action consistency.
• Performed quality assurance and quality control assessments of support ticket fulfillment.

• Delivered goods and products to customer on time and in excellent condition.
• Loaded and secured items in trucks to avoid damage to orders during delivery.
• Checked in with dispatch service and updated with current location.

Bartender/waiter

• Maintained/secure cash drawers, promptly resolving discrepancies for accuracy.
• Took customer orders and capitalized on opportunities to sell special beverage and food options.