ALEX SARGEANT
Pembroke,Bermuda
Summary
Over 15 years of experience in customer-facing roles, demonstrating strong leadership and management skills in high-pressure settings. Proven track record of achieving company objectives through independent and collaborative efforts. Demonstrated adaptability and a strong work ethic, quickly mastering new skills while operating within budget constraints to maximize savings. Strong interpersonal abilities enhance customer satisfaction and foster effective team collaboration.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Operations Warehouse Associate
Bermuda Rentals Ltd.
Pembroke, Bermuda
01.2024 - 06.2025
- Managed rental processes from start to finish to meet the needs of personal and commercial clients.
- Verified inventory computations against physical counts, investigating discrepancies to ensure accuracy.
- Organized inventory storage to optimize space and improve accessibility.
- Serviced and maintained rental equipment, ensuring optimal condition of small engine machines, power tools, tenting equipment, appliances, and food service machines.
- Processed rental orders, assisted with inquiries, coordinated order dispatch, facilitated loading and unloading of equipment, and provided technical assistance to customers.
- Perform deliveries, set up, and collection of rental equipment.
Carwash Supervisor
Auto Solutions Ltd.
01.2022 - 01.2024
- Managed daily operations, including scheduling, staffing levels, and budgeting of a busy, automated car wash.
- Maintained mechanical, electrical, and plumbing equipment in satisfactory condition and communicated with product manufacturers and service providers as needed.
- Coordinated with other departments to ensure all internal car washes were completed on time.
- Ensured compliance with safety protocols and industry regulations during service tasks.
- Managed stock levels of parts and consumable items to ensure the operation continues to run smoothly, while monitoring expenses and looking for ways to keep costs manageable.
- Dealt with customer queries, complaints, and other general correspondence.
- Participated in budgeting activities to maximize resources.
Restaurant Manager
Take Five Ltd.
Pembroke, Bermuda
08.2016 - 07.2021
- Managed daily restaurant operations and ensured efficient service delivery.
- Scheduled staff to align with payroll costs, and provide weekly payroll reporting.
- Ensured all restaurant equipment was operating smoothly and coordinated with a number of service providers.
- Monitored health and safety protocols in the restaurant.
- Place orders with different suppliers to ensure the restaurant is completely stocked for business demand.
- Resolved customer complaints, as well as employee conflicts.
- Verified inventory monthly by comparing the items to the physical counts of stock, and investigated discrepancies, and adjusted errors.
Education
Bachelor of Arts, (B.A.) - Business
JOHNSON STATE COLLEGE
Johnson, VT05.2012
Bachelor of Arts, (B.A.) - Business
CONCORDIA UNIVERSITY
Montreal, QC09.2010
A.A. - Business
DEAN COLLEGE
Franklin, MA05.2007
Skills
- Equipment maintenance
- Compliance adherence
- Team leadership
- Problem solving
- Inventory management
- Space optimization
- Mechanical troubleshooting
- Budgeting and forecasting
Certification
Adult First Aid, CPR, and AED Certified.
Timeline
Operations Warehouse Associate
Bermuda Rentals Ltd.
01.2024 - 06.2025
Carwash Supervisor
Auto Solutions Ltd.
01.2022 - 01.2024
Restaurant Manager
Take Five Ltd.
08.2016 - 07.2021
Bachelor of Arts, (B.A.) - Business
JOHNSON STATE COLLEGE
Bachelor of Arts, (B.A.) - Business
CONCORDIA UNIVERSITY
A.A. - Business
DEAN COLLEGE