ALECIA R. SMITH
2 Peat Lane, Jonelle Cottage
Summary
Proficient in Microsoft Suite. Able to work well in a high pressure environments. Skilled at organizing complex projects, defining project priorities, and delegating tasks. Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success. Dependable - can work without supervision. Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work. Demonstrated accuracy, attention to detail and ability to work well in team environment. Capable of handling multiple projects concurrently. Adept at both oral and written communication. Interact effectively with individuals of all levels. Able to serve as an agent for others, and trusted to speak on their behalf to accomplish desired results.
Overview
37
37
years of professional experience
Work History
Personal Cargiver
Bermuda Health Council
04.2024 - Current
Activities Assistant
Grace Rejuvenation Center
06.2024 - 02.2025
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Administrative Ambassador
Department of Health
10.2020 - 10.2022
- Provided a positive first impression of Bermuda to residents and visitors by extending a cordial welcome and assisted with needs.
- Verified Travel Authorization documentation.
- Provided directions and wayfinding assistance to residents and visitors.
- Answered questions and refers residents and visitors to appropriate resources.
- Acquired and maintained equipment and supplies and delivered specimen kits to MDL when needed.
- Responsible for data entry and reconciled, updated data entry with relevant software.
Public Area Attendant / Room Attendant
Rosewood Tucker's Point
09.2009 - 12.2019
- Cleaned public areas, restaurant, restrooms and administrative offices.
- Performed duties such as restocked restrooms and cleaned rooms.
Call-Out Operator
Berkeley Capital Corporation
11.2008 - 05.2009
- Telephoned clients for brokers to obtain information for possible lower mortgage rates.
- Received calls from prospective clients inquiring about mortgage information of the company.
- Operated a phone system to gather and distribute mortgage information to clients and prospective new clients.
Telephone Sales Representative
TMS Health Services
10.2008 - 11.2008
- Called major companies enticing them to use company products and open new accounts.
- Informed companies of products and services offered.
- Compiled reports on prospective and new companies and transferred reports to respective agents.
- Maintained telephone sales for Office Depot under Winback Program.
Records Management Clerk
National Training Board
10.2007 - 01.2008
- Performed general office duties such as typing, operating office machines, and sorting mail.
- Sorted and classified information according to guidelines such as content, purpose, user criteria, and chronological, alphabetical, and numerical order.
- Gathered materials to be filed from student records and inputted all data into computerized system.
- Assisted administrative officer in establishing student records.
- Performed general office duties such as ordering supplies, maintaining records management systems and performing basic office procedures.
Temporary Receptionist
IPC Reinsurance/Arch Reinsurance
05.2005 - 05.2006
- Received callers at establishment, determined nature of business and directed callers to destination.
- Recorded name, time of call, nature of business and person called upon.
- Operated telephone console to receive incoming messages.
- Answered inquiries from persons entering establishment.
- Provided information regarding activities and location of departments, offices and employees within organization.
- Performed variety of clerical duties and other duties pertinent to establishment.
Administrative Specialist / Personnel Sergeant
United States Army Reserves
05.1991 - 12.2005
- Managed military personnel records. These reports consisted of deployment, wills, personal information, addresses, payment, etc.
- Responsible for providing administrative support including processing classified documents for soldiers.
Administrative & Materials Stock Clerk
Delta Airlines
07.1988 - 06.2002
- Collected and distributed employee pay cheques and inputted daily management reports.
- Responsible for the distribution of company mail and ordered office supplies for Reservations Department.
- Verified credit card information, dealt with fraud accounts and provided customer care service.
- Operated multi-line communications system when needed.
Education
Leadership Development Course Certificate -
United States Army Reserves
01.1998
Skills
- Meal preparation
- Medication administration
- Bathing assistance
- Social interaction
Timeline
Activities Assistant
Grace Rejuvenation Center
06.2024 - 02.2025
Personal Cargiver
Bermuda Health Council
04.2024 - Current
Administrative Ambassador
Department of Health
10.2020 - 10.2022
Public Area Attendant / Room Attendant
Rosewood Tucker's Point
09.2009 - 12.2019
Call-Out Operator
Berkeley Capital Corporation
11.2008 - 05.2009
Telephone Sales Representative
TMS Health Services
10.2008 - 11.2008
Records Management Clerk
National Training Board
10.2007 - 01.2008
Temporary Receptionist
IPC Reinsurance/Arch Reinsurance
05.2005 - 05.2006
Administrative Specialist / Personnel Sergeant
United States Army Reserves
05.1991 - 12.2005
Administrative & Materials Stock Clerk
Delta Airlines
07.1988 - 06.2002
Leadership Development Course Certificate -
United States Army Reserves
References
Cheryl, Chew, CEO, 333-9035, Meyer Travel
Danny Moore, Director of Facilities, 236-2345, King Edward VII Memorial Hospital
Awards
3rd Quarter Service Internal Guest, LQA Service Star Award presented to Alecia Smith in recognition of outstanding performance in LQA Inspection in February 2015 and chosen as a Brand Ambassador.
Section name
- October 25th, 2021
- To whom it may concern
- RE: Alecia Smith
- I am more than pleased to have the opportunity to recommend Alecia Smith for the position in which she has applied for. I was honored to work alongside Alecia for over a year, as an Admin Ambassador of the Dept. of Environmental Health. Alecia was always an outstanding member of our team, and I have always been impressed by her professionalism and admirable personal qualities.
- As an Admin Ambassador, Alecia constantly demonstrated her exceptional analytical skills and extensive knowledge of the guidelines related to covid and travel. Moreover, she consistently pushed herself to learn as much as she could about Covid Protocols.
- In addition to Alecia’s impressive professionalism, she has one of the best personalities I have ever had the joy of working with. She is a fun-loving and friendly individual who always treats everyone in an amicable and welcoming manner. There is no one at our company that does not think of her fondly.
- I assure you that she will more than excel in the role. The words “our loss is your gain” have never been more true.
- I wholeheartedly recommend Alecia for this position. I am confident she will become an invaluable addition to your team. Please feel free to contact me if you have any questions regarding her character.
- Sincerely
- Shirneil Furbert
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