Adelina Constantinescu

• Accurately processed orders and handled cash transactions .
• Maintained excellent level of service in busy and demanding restaurant environment.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concern.
• Collaborated with kitchen staff to ensure timely delivery of meals.
• Enhanced team performance through effective communication and collaboration during peak hours.

• Supervised waitstaff to ensure exceptional customer service and adherence to quality standards.
• Trained new employees on menu knowledge, service techniques, and operational procedures.
• Coordinated scheduling and workflow to optimize staffing during peak hours.
• Implemented process improvements that enhanced efficiency in order delivery and table turnover rates.

• Provided exceptional customer service by promptly addressing guest inquiries and needs.
• Assisted in training new staff on menu items and service protocols.
• Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Processed payments efficiently using point-of-sale systems, ensuring smooth transactions.
• Adapted to fast-paced environment, managing multiple tables while maintaining quality service.
• Contributed to team efforts during peak hours by coordinating with colleagues for optimal workflow.

• Fine dining Italian restaurant and omakase sushi bar .

•Ensured complete customer satisfaction.

•Working knowledge of micros system.

•Checked in with customer during meals to check orders were received correctly and met guests expectations.