Damiya Brangman
Summary
Motivated and detail-oriented professional with strong organizational, communication, and administrative skills. Experienced in managing multiple responsibilities, maintaining confidentiality, and providing excellent customer service. Proficient in scheduling, record keeping, data entry, and coordinating day-to-day tasks in fast-paced environments. Known for being reliable, adaptable, and committed to supporting teams and executives with professionalism and efficiency.
Overview
2
2
years of professional experience
Work History
Reservations Agent
The Loren Hotel At Pink Beach
Smiths , Bermuda
03.2025 - Current
- Utilized property management software to track and manage bookings effectively.
- Processed changes and cancellations to reservations promptly and accurately.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Coached staff on strategies to enhance performance and improve customer relations.
- Completing end of month reports
- Building reports in excel
- Upsold additional services such as dining options, spa treatments.
- Assisted guests with inquiries about hotel amenities and local attractions.
- Managed guest reservations through online and phone channels efficiently.
Sale Associate
Peoples Pharmacy
Hamilton , Bermuda
12.2024 - 02.2025
- Assisted customers in selecting products and answering inquiries.
- Operated cash register and processed transactions accurately.
- Maintained product displays and organized merchandise on shelves.
- Handled returns and exchanges while following store policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Tracked inventory levels throughout the day and restocked items as needed.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Medical Records Assistant
Bermuda healthcare Services
Paget , Bermuda
10.2024 - 12.2024
- Preparing Patient File Prior to Appointment
- Relaying request for refills on patient medication upon request
- Managing Inbox
- Organizing and Filing Patient records
- Assisting with Patient appointment request
- Ensured compliance with confidentiality regulations and policies.
Education
Hamilton Seven Day Adventist School
Devonshire , Bermuda Skills
- Property management software
- Customer relationship management
- Data analysis
- Upselling techniques
- Task prioritization
- Schedule management
- Filing and data archiving
- Calendar management
- Excel spreadsheets
Timeline
Reservations Agent
The Loren Hotel At Pink Beach
03.2025 - Current
Sale Associate
Peoples Pharmacy
12.2024 - 02.2025
Medical Records Assistant
Bermuda healthcare Services
10.2024 - 12.2024
Hamilton Seven Day Adventist School